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Customer Service

Customer Satisfaction Is More than Just a Guarantee

Guarantees are great; they are the pinnacle of success when a company can guarantee their hard work to be more than satisfactory. At Payne and Sons we go further than just a guarantee; we promise our clients that we can meet their collision, auto body repair, and painting needs and provide 100% customer satisfaction. Regardless of whether you need dent repair, frame straightening, or paint matching, our experts get the job done! We promise high quality work since our staff is trained to communicate with customers in a timely manner, explain the repair process extensively, listen to their needs and feedback, and provide exceptional solutions with honest, accurate estimates that make our customers our highest priority.

Superior Customer Service at Payne and Sons Comes Naturally

We treat our customers how we would want to be treated if we were in their position. The moment you enter our facility until you drive away after repairs, Payne and Sons is there to help you. We even work directly with your insurance company whether they are big or small. Payne and Sons has an excellent reputation for working with numerous insurance companies, and are a direct repair provider with many. We are known for assisting our customers with their insurance claims with ease. Our superior customer service comes naturally and goes above and beyond our competitors. It is our mission to provide our clients with incomparable value in our workmanship and quality of services.

Insurance Companies that Recommend Our Services Include the Following

  • Farmers Insurance
  • Republic Group
  • 21st Century Insurance
  • Texas Farm Bureau
  • Germania Insurance
  • Elephant Insurance

Contact Us Today

You can easily contact us today by visiting our website or calling us at 214-321-4362. Be sure to let us know if you have insurance to cover repairs, or if you do not plan to use your insurance coverage when asking for an estimate.